Payment FAQs

Who is your Payment Service Provider?

Our payment service provider is Sage Pay. They have a Payment Card Industry Data Security Standard PCI DSS Level 1 Certificate of Compliance. PCI DSS is a set of security standards that help reduce the risk of card payment data getting into the wrong hands. Sage Pay work with Trustwave, a leader in PCI DSS compliance management, to ensure that making payments on the internet is safer by preventing theft and unauthorised use of credit and debit cards and protecting both customer and business against fraudulent activity.

What are the registration and purchasing terms?

By registering your place to attend Mineral Products 2019 or purchasing sponsorship or exhibition products on this website, you are entering into an agreement with FIGS Events Limited to purchase the products detailed in your order (registration, sponsorship or exhibition places etc.) upon the terms described in your purchase.

Once you have completed the booking and your payment has been authorised, we will send you a confirmation that your order has been received. A contract between you and FIGS Events Limited for the booking of the place(s) to attend the conference, and or sponsorship, exhibition place(s) will only exist once your order has been accepted, processed and you have received a confirmation and invoice/receipt upon receipt of payment.

Availability of places may change without notice but you will be informed immediately of any change before your order is processed. We ask that the email address you give us on registration is correct so that you receive all correspondence. We cannot be held responsible if any of the information you submit is inaccurate.

Registration, Exhibition and Sponsorship fees will be subject to UK sales tax (VAT) and will be added to the fees outlined on the registration or sponsorship and exhibition pages of this website.

Passwords

A gentle but serious reminder: You are responsible for keeping your own passwords confidential. Never reveal your computer system passwords or card payment passwords to anyone. Always sign off when you have finished tasks, particularly on shared computers.

Is it secure to purchase products from this website using my credit card details?

Our site uses industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details. In this way, information passed between your computer and us cannot be read in the unlikely event of someone intercepting it.

What methods of payment do you accept?

We take the following major credit and debit cards: VISA, VISA Credit, VISA Electron, VISA Debit/Delta, Mastercard and American Express. Please contact us using the details below if you would like to pay using other methods such as bank transfer, cheque or cash; we currently do not accept Diners Club.

FIGS Events Limited
Suite 19771
20-22 Wenlock Road
London
N1 7GU, UK

Telephone: +44 (0)20 8304 2373; +44 (0)1525 876146
Email: enquiries@figsevents.co.uk

What information will FIGS Events Limited hold about me and is it safe?

We only hold the information you give us when you register. To see more information about personal information and security, please view our Privacy Policy.